I am the Author of my Own Misery
30 Sep 2012 06:31 pm...at least I hope I am.
I am very much dreading the "etat des lieux" tomorrow, the handing over of the keys, the verification of the inventory and the state in which we have left the apartment.
I always leave a place spotless. Spotless. I am not a tidy person, but when I leave a home, you could eat off the floors, the walls, out of the dishwasher*... We have replaced what we have broken and have not damaged anything irreplaceable.
However, the lady who is coming to do the état des lieux has not been...friendly whenever we've spoken on the phone.
When we had to replace the broken induction stovetop and called to find out the procedure for insurance purposes, she was downright witchy, practically accusing us of trying to rip off the rental agency when all we were trying to do was follow the proper channels.
Then, the other day, in setting up the appointment for the "check out," she told me we were going to have to pay a plumber to do the annual maintenance for the heating. We lived here from March to 1 Oct and had no need of the heating. I asked her to discuss it with J, citing we had only been here six months. She went ballistic and said we were going to HAVE TO pay so no need to discuss anything. To which I politely insisted she talk to J about it.
When we moved in, the realtor (different agent) said the maintenance was our responsibility, at which time J asked for a receipt showing the last upkeep done on the boiler. We never received anything.
Anyhow, the witchy lady never called J. He called the agency instead and repeated the need to see a receipt for the last maintenance because, hey, why should we have to pay for something we never used? And the agency kept dragging it out, claiming to be waiting on the plumber to send them the last bill. Only the thing is: They handle this apartment for the owner. It is their responsibility to have all of these documents on hand, already.
Witchy lady finally called back, leaving a message, in which she said, "Lucky for you, the last maintenance was done in Sept 2010, so you don't have to do it." (Remember the maintenance is ANNUAL, so they dropped the ball in 2011.) Lucky for us? Why lucky for us? If we had bowed to her attempts to cow me, then we would be stuck paying something that is not our business to be paying. Luck plays no part in it. They messed up; they have to pony up. Who wants to bet they try to fob off the expense on the next renters?
All day today, I've been tormenting myself with scenarios of her trying to find something wrong with the apartment and succeeding, thereby getting to keep all or a part of our deposit. I'm making myself miserable. I'm borrowing trouble from tomorrow, when perhaps there will be no trouble. I know that, but I just can't stop. Stupid mental playback of misery!
OK, enough whinging. Time to get back to cleaning so as not to give witchy woman any ground...
____
* that might seem an odd thing to say, but have you ever cleaned a dishwasher filter? Nasty,greasy things...
I am very much dreading the "etat des lieux" tomorrow, the handing over of the keys, the verification of the inventory and the state in which we have left the apartment.
I always leave a place spotless. Spotless. I am not a tidy person, but when I leave a home, you could eat off the floors, the walls, out of the dishwasher*... We have replaced what we have broken and have not damaged anything irreplaceable.
However, the lady who is coming to do the état des lieux has not been...friendly whenever we've spoken on the phone.
When we had to replace the broken induction stovetop and called to find out the procedure for insurance purposes, she was downright witchy, practically accusing us of trying to rip off the rental agency when all we were trying to do was follow the proper channels.
Then, the other day, in setting up the appointment for the "check out," she told me we were going to have to pay a plumber to do the annual maintenance for the heating. We lived here from March to 1 Oct and had no need of the heating. I asked her to discuss it with J, citing we had only been here six months. She went ballistic and said we were going to HAVE TO pay so no need to discuss anything. To which I politely insisted she talk to J about it.
When we moved in, the realtor (different agent) said the maintenance was our responsibility, at which time J asked for a receipt showing the last upkeep done on the boiler. We never received anything.
Anyhow, the witchy lady never called J. He called the agency instead and repeated the need to see a receipt for the last maintenance because, hey, why should we have to pay for something we never used? And the agency kept dragging it out, claiming to be waiting on the plumber to send them the last bill. Only the thing is: They handle this apartment for the owner. It is their responsibility to have all of these documents on hand, already.
Witchy lady finally called back, leaving a message, in which she said, "Lucky for you, the last maintenance was done in Sept 2010, so you don't have to do it." (Remember the maintenance is ANNUAL, so they dropped the ball in 2011.) Lucky for us? Why lucky for us? If we had bowed to her attempts to cow me, then we would be stuck paying something that is not our business to be paying. Luck plays no part in it. They messed up; they have to pony up. Who wants to bet they try to fob off the expense on the next renters?
All day today, I've been tormenting myself with scenarios of her trying to find something wrong with the apartment and succeeding, thereby getting to keep all or a part of our deposit. I'm making myself miserable. I'm borrowing trouble from tomorrow, when perhaps there will be no trouble. I know that, but I just can't stop. Stupid mental playback of misery!
OK, enough whinging. Time to get back to cleaning so as not to give witchy woman any ground...
____
* that might seem an odd thing to say, but have you ever cleaned a dishwasher filter? Nasty,greasy things...
no subject
Date: 30 Sep 2012 04:47 pm (UTC)Hope everything goes well tomorrow.
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Date: 30 Sep 2012 06:36 pm (UTC)no subject
Date: 30 Sep 2012 05:28 pm (UTC)no subject
Date: 30 Sep 2012 06:35 pm (UTC)no subject
Date: 30 Sep 2012 06:46 pm (UTC)ETA: This was moved so it akshully, ya know, replied to the comment.
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Date: 30 Sep 2012 08:54 pm (UTC)no subject
Date: 1 Oct 2012 12:42 am (UTC)no subject
Date: 8 Oct 2012 07:27 pm (UTC)no subject
Date: 1 Oct 2012 12:42 am (UTC)no subject
Date: 8 Oct 2012 07:18 pm (UTC)no subject
Date: 1 Oct 2012 01:20 pm (UTC)no subject
Date: 8 Oct 2012 07:17 pm (UTC)no subject
Date: 1 Oct 2012 06:19 pm (UTC)We were so desperate to get out of there and rid of her that we paid a cleaning lady to come the next day and take care of all her claims against us. Of course she called again a few days later hysterical about some kind of leak in the sink we had asked them to fix months ago.
I heard they had a very hard time getting renters after us, and we secretly wish they get really bad renters who complain about everything (like we should have...) and trash the place... just so they learn to appreciate how patient and undemanding we were with them! Normal renters would have moved out within a few months with the kind of issues we were having!
My dad told me they also had a very similar issue with the house we rented when we first moved to Israel. The guy told them they were slobs and he couldn't understand how they could live like this. Israelis tend to be meticulous about cleanliness, and we Americans are slobs in comparison...
We're not even going to try cleaning this place to the landlord's satisfaction this time around. We'll hire a cleaning lady.
We are dying to own our own place.
~D
no subject
Date: 8 Oct 2012 07:23 pm (UTC)Indeed they do. You think you can trust people--and that they will trust you--but you just can't. That is sad. You always have to be thinking of covering your bases.
... just so they learn to appreciate how patient and undemanding we were with them!
Yep, a little hindsight gratefulness is definitely in order.
The one time I paid a cleaning lady was the one time I didn't get my full deposit back. o.O And because of "cleanliness" issues. In this case, the landlady told me not to worry about the walls (which had black traces when we moved in) because she was going to paint them. And why did she withhold the deposit? Because of the black on the walls. Argh.
We are dying to own our own place.
Yes, yes, yes!
no subject
Date: 1 Oct 2012 06:30 pm (UTC)(Hope you don't mind my adding you on my Friends' List. I've come across your comments at asakiyume's and judo100's)
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Date: 8 Oct 2012 06:12 am (UTC)no subject
Date: 1 Oct 2012 09:10 pm (UTC)no subject
Date: 8 Oct 2012 07:25 pm (UTC)I did do my video but because I signed off on the state of the apartment without even reading it (ARGH, still kicking myself about that), I don't know if it will do any good if ever we have to dispute their word. :(
no subject
Date: 3 Oct 2012 04:17 am (UTC)no subject
Date: 8 Oct 2012 07:26 pm (UTC)ETA and I think they have 2 months to send it to us. *sigh* we could be in for a long wait.