wayfaringwordhack: (hellville)
[personal profile] wayfaringwordhack
*sigh*

I've been without a computer for almost 2 weeks. It's been in the shop and I got a call after a week*: "You have x, y, and z as problems. However, your laptop is more than 5 years old, and as such Apple considers it vintage and no longer makes the parts. You can come pick up your laptop at anytime. There are no service charges."

Gee. Thanks. Talk about about consumerism mentality.  I understand that technology is innovative and therefore changes, but I know I can get parts for the machine outside of an Apple shop,** so why doesn't Apple sell them to me instead of forcing me to go somewhere else? I'm sure not going to lay out the huge chunk of change necessary for a new machine when I can repair this one.

So, sorry I haven't been keeping up with everyone.  I'm still having the issues and it is a pain to use the laptop right now, so I can't promise to do any better before I get things fixed. I'm thinking about you all, though, and hoping things are going well in your corners of the world.

_______________
* They could have saved me a nice wait by asking from the get-go how old my laptop is.

**"So," I said to the salesperson, "I'll just have to get my parts on the blackmarket, I guess. Like at the computer mall just off the corniche."

"Yes," he said, "they'll have what you need."

o.O

Date: 26 Feb 2017 01:41 pm (UTC)
From: [identity profile] frigg.livejournal.com
So strange of them. And yup, you can probably get it repaired at just about any generic laptop repair shop.

Date: 1 Mar 2017 10:43 am (UTC)
From: [identity profile] mnfaure.livejournal.com
*fingers crossed for the Generic Guys helping me out*

Date: 26 Feb 2017 02:09 pm (UTC)
From: [identity profile] secritcrush.livejournal.com
Eesh - who gets a new computer every 6 years? Not me anyway. I try to keep them as long as possible. Especially since I don't have any high end computing needs at home.

Date: 1 Mar 2017 10:42 am (UTC)
From: [identity profile] mnfaure.livejournal.com
I certainly don't, not if I can help it! We'll buy a desktop* when we get back to France, but it makes no sense whatsoever to do it now, just before the move.

_________
*I hope to have something good to work from if I can get my butt in gear and finish up this picture book. And we don't have a TV, so we'll use the bigger screen for watching movies as a family.

Date: 26 Feb 2017 07:16 pm (UTC)
From: [identity profile] xjenavivex.livejournal.com

That's got to be massively frustrating

Date: 1 Mar 2017 10:40 am (UTC)
From: [identity profile] mnfaure.livejournal.com
So frustrating. Now I have to take the time to haul it elsewhere. *sigh* And wait. And wait.

Date: 27 Feb 2017 04:25 am (UTC)
From: [identity profile] asakiyume.livejournal.com
I agree 100 percent about the stupidity of planned obsolescence. And it's stupid on top of stupid when you realize you can just take it to a non-Apple place... and get the parts and get it fixed. *sigh*

Date: 1 Mar 2017 10:39 am (UTC)
From: [identity profile] mnfaure.livejournal.com
Stupid on top of stupid....nothing like a stack of stupid. :P

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